SuiteStyles Demo Store
what is your return policy?What is your freight policy?What forms of payment will SuiteStyles take?I am unsure of what color to purchase, who can help?How long will my order take to ship?How do I reach customer service
SuiteStyles Demo Store
Q: what is your return policy?
A: We hope you are pleased with the items you purchased. If for some reason you are not completely satisfied we will gladly accept items in original condition within 30 days of receipt.
Unfortunately, we cannot accept any worn, washed, altered, or embroidered items. Shipping and processing charges are non-refundable and return postage must be pre-paid. COD’s on return shipments cannot be accepted.
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Q: What is your freight policy?
A:
Yes, shipping costs will automatically be applied to your order.
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Merchandise Total
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Ground shipping fee
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Up to $25.00
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$5.95
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$25.01 - $49.99
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$7.95
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$50.00 - $74.99
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$9.95
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$75.00 and up
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FREE*
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All orders will ship ground, expedited freight in not available. No weekend/holiday delivery.
*Free shipping only applies to orders over $75 before tax is applied*
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Q: What forms of payment will SuiteStyles take?
A: SuiteStyles.com accepts MasterCard, Visa, American Express and Discover cards as well as debit cards and prepaid credit cards. You will see Medline.com on your bill.
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Q: I am unsure of what color to purchase, who can help?
A: If you are having trouble determining your approved color, please contact your manager, human resources, or purchasing and they will be able to direct you to the appropriate color.
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Q: How long will my order take to ship?
A:
Standard orders that do not include embroidery will typically ship within 2 business days if the merchandise is in stock. Embroidery orders will require 7-10 working days for in stock items. Branded items (any brand other than Medline, are non-stocked items) will have extended lead times of up to three weeks, and if they have embroidery they will be subject to embroidery lead times as well.
If there is a delay beyond this, we will notify you. You will only be charged once for shipping if your order ships in multiple shipments.
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Q: How do I reach customer service
A: Customer service can be reached by phone at 187-Scrubs12 or via email at
Scrubs123@medline.com
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